Hello my name is Kathryn Thomas and I am the Interlibrary Loan Librarian here at McFarlin. In today's video, we are going to cover the ILL or Interlibrary Loan lib guide. In this lib guide we have information on our borrowing policies, we have information on renewing items, setting up your account. Pretty much anything that you might need to help you use and better understand these services.

Starting from the McFarlin homepage there are two ways to access the ILL, or again interlibrary loan, lib guide. The first way is to choose the services tab up here on the blue bar and once you click on that in the drop-down menu you can choose interlibrary loan and document delivery.

Accessing the ILL lib guide

The other way is to go to the very bottom page of this McFarlin home page and choose interlibrary loan and document delivery.

This takes you to the homepage for the lib guide. So before you watch any further, if you are a student at the Mabee Legal Center, so you're a law school student, and you need to use ILL Services, you can use our lib guide. But, you'll want to click this law students and faculty tab.

Attention Mabee Law Students

And then you want to login to Mabee's ILL accounts So, again, if you are a law student or faculty member please stop watching this video. You can use our lib guide to get to their ILL page.

All right back to the homepage.

For everyone else on this home page gives you the information that you need to get started or, um, to get logged in, as well as some important contact information. If you are a current user, you already have an ILL account, you're going to choose this first tab up here: current user login.

Home page

If you are a new user, and you have never used ILL before and you want to set up your account, you're going to use this new user registration button.

And then below that is the "need more help watch now" for video such as the one you're watching right now.

On the left hand side of the page we have all of our contact information.

So if you do not know who you need to contact, you can use this General ILL email, which is the first one listed.

And you can send an email to our account and one of us will get back to you as quickly as we can.

If you do know the specific interlibrary loan member that you need to contact, all of our information is listed individually below.

At the bottom of this page, we do have a photo of the circulation desk.

So the circulation desk is where you pick up and return all ILL materials.

There is another location that you can return, which we will go over here in a moment. The circulation desk is the only place that you can pick up those materials.

We're going to go ahead and move over to the "What is ILL?" tab.

What is ILL?

So on this page you're going to get the general information about this service.

If this is all you're needing, we have a button over here on the side to go ahead and stop reading and to create that account.

Under the general information you're going to find explanation of the service, who it's for, how to request something, and then the most important thing here, - that this service is free.

If you are a TU student or faculty member, this service charges you nothing for use. Please do not go to Google Scholar, find an article, and then pay upwards of $30 for that single article.

Request it through ILL first to see if we can get it for you for free.

Below the general information about interlibrary loan, we have a box that explains document delivery.

Document Delivery

So much like ILL, document delivery is completely free.

The major difference with document delivery is that this service is for items that McFarlin owns such as book chapters or printed articles.

If you don't have time to come into the library, or you know that you only need that one single article or book chapter, you will use your ILL account to place a document delivery request.

We will get that scanned and sent to you via your email and we can do it as quickly as possible but can take up to 48 hours.

Alright, again, if this is all the information you needed - you needed to be reminded what the service was and that it is free for you.

You can stop the video, go to the McFarlin homepage, select our lib guide, and either login or create an account.

We're going to now move onto the borrowing policy tab.

Borrowing Policy

This gives you some information on the items that we are able to try to request from other universities.

So, in general, we request books, book chapters, journal articles, and other materials such as Government documents that are owned by participating, lending libraries in the United States. So if the item is only available internationally we do not work with those services, and unfortunately cannot ILL that item for you. But, in most cases, we can request it from various different libraries and hopefully they will fill that request as quickly as possible.

Things that we may not be able to borrow but we're going to try to are Theses and dissertations. Please keep in mind that under the library's database services there is a link for Proquest Theses and Dissertations, and you can always try to look for a thesis or dissertation there first before placing an ILL request.

Items that cannot be borrowed are listed here. Those include current textbooks, mass-market paperbacks and bestsellers (because if it is popular here, it is also going to be popular at other libraries) um, fragile items and other forms of media such as CDs DVDs and Blu-rays.

Keeping items is listed here.

For articles that are sent to you electronically we're always going to suggest that you download those as soon as you receive the email, and make sure to save it that way you can access it whenever needed.

For books and other printed materials, the loaning library decides how long you get to keep that.

So, again, McFarlin does not give the due date for those. That is placed on the book from the lending library, so whoever we're borrowing it from.

Down here at the bottom we have some information on the borrowers' responsibilities. If you're ever wondering what you're responsible for when we borrow books from other universities are libraries.

Back to the top we're going to click on the lending policy.

Lending Policy

If you are ever curious of what McFarlin lends to other libraries (so when people request items from us) you can read about that information here.

On the renewals tab, we have a detailed explanation of how to request a renewal for a printed item that you have received from a different library.

Borrowing - Renewals

As well as some information about when renewals are not allowed.

Again, the due date and the time period that you can have it checked out for is determined by the lending library. But, if you want to request a renewal, you can always follow the steps or you can contact one of us and we can help you with that.

Frequently Asked Questions (FAQ)

Finally, on to the frequently asked questions page.

If you have forgotten your username or password, or you're having a general issue with logging into your ILL account, please do not create a new one.

It is very important that you only have one active ILL account and we can reset that password or give you your username very easily through an email or a phone call.

Denied Borrowing Requests

Many times requests will be denied. For very simple reasons they'll be denied because McFarlin already owns the item. So that's why that one is at the top.

If we own it in print or digitally through a database we will give you the information of where you can locate that in McFarlin.

The very frustrating thing for some people is when a book is checked out by another patron, and you want it.

Just because it's checked out, if McFarlin owns it we still cannot request it through ILL.

Now if the book is not on the shelf - you've been given the call number, you go there, and the book is not there - please contact one of our librarians or student workers, and let them know that the book is missing. And then we will look for it and if we can't find it we will then ILL that book for you.

Other information on denied request is listed here.

But when you get a request denial, you're actually going to receive that through an email with a very brief explanation.

If you need further explanation, and this frequently asked questions page is not giving it to you, please respond to that denial notification and we will do our best to give you a further explanation of why we were not able to fulfill that request for you.

And finally picking up/returning materials. So as I stated earlier, to pick up items you need to go to the circulation desk.

But to return materials we actually have two options. The preferred choice is for you to return it to the circulation desk, but if you are not able to come into the library during the hours were open or you're just not able to come in, we do have a drop box on the outside of the library which is pictured here below, and you can drop an ILL item into that box.

If you have any further questions about the service, what we can borrow for you, or if you're just unable to find the information for something, again do not hesitate to contact us and we will get back to you as quickly as we can to help you with that.

Closing

In our next video, we're going to talk about placing a request, and what it looks like when you receive notification of that request being delivered to the library.

Thank you.

Hello my name is Kathryn Thomas and I am the Interlibrary Loan Librarian here at McFarlin, and in today's video we are going to talk about placing an article request through ILL or interlibrary loan. If you are watching this video and you have not yet set up an account, please pause this video and open a new tab and create that ILL account.

There is a previous video where we cover the ILL lib guide, which gives you information about our service as well as takes you to the link to create an account.

So we go to either Services here at the top and interlibrary Loan document delivery.

Or to the bottom of the page and the yellow box interlibrary loan and document delivery to access that lib guide where we can log into our account.

So watching this video you should be a current user. So you will use this current user login button to get to that login screen. Once you have your login information into the username and password boxes, you will login to ILLiad.

Remember that if for some reason you have forgot your password do not create a new account. Simply use this forgot password link where we will get through the instructions of how to get that password reset.

So now that we are logged in, we are at our personalized homepage for ILL and document delivery.

So this is anything that I have put on as a request, um, whether that be an article or a book.

So rather than just go back up to our search bar and return to McFarlin's homepage, I'm actually going to leave this tab open and open a new secondary tab to return to the McFarlin homepage.

A great place to start if you're wanting to know if the library has free access to an article or if you'll need to ILL it, is to go through this Summon search box here on the homepage.

If you know a specific database that you're comfortable using you can also use the databases to request an article through ILL.

It will look very much the same as using this Summon search box.

I have two articles today that were given to me by a professor so I need to see if I can access either one of these articles through the library or if I will need to place the interlibrary loan request.

Starting here at the Summon search box as I said is a great just jumping off point, so you can type in the name of an article here.

We're going to go with our first article that I have only the article name and the author's name. So my article is at the edge of Chaos.

And I can see that in this initial search I'm getting back a lot of information with a lot of different hits for at the edge of chaos, but I know specifically that that my title is at the edge of chaos and that my author's name is

listed. So now I actually have the full title of the article which is at the edge of chaos, I've got my author's name connected here, and most of the times your professor will even give you that journal title.

So I know that I have the correct article here, and lucky for me full text online means that if I click this link, it's going to take me to the record with another link to the full text of this article.

So it would be free for me to access this article, and I should be able to do so instantaneously and save it.

But remember I have a second article that I'm going to be looking up, so let's return to that Summon search box.

This time I'm going to type in my second article, which I have both the title and the author as well.

Okay, so, we've got editorial: computers in popular culture.

Ann Larabee is my author, and I knew that the article was published in 2022, so I am confident that I have just found the correct article.

So when I click on the title of this one I noticed that there is no full text link.

So there are two options here: number one you can just go straight to interlibrary loan from McFarlin, but option number two is that you open a tab, um, and then you get this DOI number here, so I'm going to copy that DOI number.

I'm gonna open another tab.

Go to Google Scholar.

And I'm going to paste that DOI number into Google Scholar.

So I noticed your that I have the same article title, the same journal, and the same author.

But I just have another link that says get from McFarlin, which means request via interlibrary loan.

So returning to this record from the library, I'm going to choose the second box here that says "request via interlibrary loan from McFarlin." Because I have logged in on that first tab to my personal ILL account, these article requests are auto-filled in and automatically connected to my profile.

Before you place this and just hit submit request here at the bottom, I would encourage you to make sure that all of these red required boxes are filled out. This just means that we can get the information to you a bit quicker.

So we've got the journal title here, we have the article title, author, volume, year that it was published, the page numbers that the article takes up, as well as this which is the ISSN. If you've ever heard of an ISBN for a book, this is the specific unique number to this journal title.

So once all this information is filled in, I'm actually going to hit submit request here at the bottom.

Once I hit submit request, it's going to take me back to my homepage for ILL and document delivery, and it will now list that the "Journal of Popular Culture: editorial: computers and popular culture II" is awaiting rapid request sending, which simply means that the article has been submitted. And I am now going to be simply waiting on this system to get that article back to me.

It takes around two days to get that article back to you, it shouldn't take any more than that. If is taking more than two days for you to receive an electronic article request, please contact McFarlin's ILL department, and inquire about why your article is taking so long and we will look into it for you. But when your request is filled, you're going to get it email that look something very much like the one on the screen right now.

So it's going to say your name here at the top, it's going to tell you that the article that you requested has arrived, it's going to remind you to make sure to save the article as quickly as possible, and to let you know that if there's anything wrong with the article email McFarlin's ILL email here and we are going to do our best to get that rescanned and sent to you. If there's missing pages or if the quality of the scan is just awful and you're not able to read anything.

And then finally it's just a confirmation here of what that specific article that we requested was. So I would just click this link here, and follow back to my page where I will download and save that article.

Those are the basics of placing an article request, and getting that to you via email, and getting that saved.

If you have any additional questions please again contact our ILL department through our home page, in the contact window, and we will do our best to answer any clarifying question or help you place that request if you're having some trouble. Thank you.

Hello my name is Kathryn Thomas and I am the interlibrary loan librarian here at McFarlin library, and in today's video we are going to talk about placing a book request through ILL or interlibrary loan.

Remember that there are two ways to access the ILL libguide homepage, and those are through the services tab here at the top and then select interlibrary loan and document delivery.

Or, you can go to the yellow box here at the bottom, interlibrary loan and document delivery. Both will take you to this home page for interlibrary loan. Since you are a current user, you're going to click this login current user button. If for some reason you are not a current user, you will want to pause the video right now, take yourself to this ILL home page, and register for an account.

So once you have that account information, you'll click current user to login.

You'll put in your username and password and click login to ILLiad to begin placing request or see request previously placed. Remember that if you have forgotten your password, you do not need to make a new ILL account you just need to use this link that will give you the information on how to get that password reset.

Now that I am logged in, I am taken to the dashboard or the homepage for my personal ILL account.

I can see information on how to place a new request here, the history of requests placed, and information on my personal profile. But right now I don't have anything placed, which is fine and, um, we're going to get a book request placed.

Instead of just closing this tab, or using the box here at the top to return to the McFarlin homepage, I'm actually going to open a secondary tab so that I make sure to stay logged in.

Return to the McFarlin homepage.

This Summon search box, the red search box in the middle of the homepage, is an excellent way to get started to see if McFarlin has books or articles that you are looking for, but today we are going to be looking for books.

I have two book titles that I have been given by a professor, and I'm going to see if McFarlin has either one of these books titles, or if I will need to place that ILL request. So my first the title is Monsters in America by Scott Poole, so I'm just going to get that typed in.

And luckily, it is my first hit. Got Monsters in America, author Scott Poole, but I do see here that the book is currently checked out. So if I want to go ahead and click on this tab here, I'm going to see information about the book, yes, but it does confirm for me but this book is currently checked out to another patron.

While it may be tempting to go ahead and place that ILL request because you can't get your hands on it right now, that is not what ILL is for. So we are for books or articles that McFarlin does not have free, open access to. Um, books being checked out is not included in that. Your option in this case is to place a book hold.

So I'm going to, yet again, open another tab here, and go back to McFarlin's homepage where I see "Services," "book and material pick up form."

This just gives you information about that and you'll click this link here at the top to be taken to this form. So you'll fill in all of your information here, and then you'll put in information about the book, which is why I left this tab open so I can just, easy-peasy, copy and paste that information.

So again this is for a book that is currently checked out that you would like access to in the future, that's your way to place the hold on it. Please do not use ILL to place requests for books that are currently checked out, as we will deny that request since McFarlin technically owns the book.

Monsters in America was checked out, but I do have a second book title that I am looking for and it is 100 Things We've Lost to the Internet.

And I'm going to search for that title.

What I will see first here is a lot of information on the book reviews for that.

Now these do say full text, but this is a book review. So it's just someone reviewing the book, it is not the full text of the actual book.

To make sure that McFarlin doesn't have this book, I am actually going to select Refine my search: "Library catalog." And you can see that McFarlin does not have a title called 100 Things We've Lost to the Internet. So I know for sure that this is something I will need to ILL.

Because I do not currently have the information about this book, um, an excellent point is to just go to Amazon to get all the information for that book, and we'll do that now.

So I'm on the Amazon page for 100 Things We've Lost to the Internet, and obviously right now I could buy the book for $14, but ILL is, remember, a free service. So we're going to make sure we take advantage of that free. The information that is very helpful on this Amazon page though is that we have the title, the author, and if we scroll down a bit here we have the ISBN, as well as the publisher, which is all information that we're going to need to place that request.

So let's leave this Amazon tab open and return to our ILL dashboard.

Here at the top you're going to see "new requests." This is a book.

And I now have the information that I need to find from that Amazon page. So this is where I can begin copying and pasting that information.

So from our Amazon page I've grabbed all that necessary information: I have the book title, I have the author, and then I have those additional but not required boxes, which were the publisher, the date of publication, and that ISBN number.

If you don't have the publisher, or the date of publication that's okay, but having that ISBN number is very helpful because it gives us that unique identifier so that we know exactly what book you are looking for.

There's a few questions that you need to answer before you move on and submit the request.

The first one is: "will you accept an alternate edition of this item?" So that can mean: will you accept a paperback version?

Will you accept an updated version? Will you accept a previously published version? If you know that you absolutely need the edition from 2021 then you'll want to select no here.

However, if you are okay with whatever form you get the book in: paperback, hardback, new edition, old edition, you can leave this set to yes.

If you can accept a language other than English you will simply select yes but by default we choose and no there.

If there's any information that we need to know about the book, please feel free to fill in this box. It may be information about the specific edition you were looking for. It could be information about something you need or don't need.

So maybe you have an alternative: "if we can't loan the whole book but could scan the first three chapters, that would be great." Um, any kind of note that would help us places request, you can put in here.

Again once you have all the information in, you're going to hit submit request.

Once you hit submit request, it's going to take you to this confirmation page. So now on my ILL dashboard I have outstanding requests: 100 Things We've Lost to the Internet, and I can see that the status is request sent.

On average it takes 10 to 14 days for your book request to both be placed and delivered to McFarlin.

You will receive a confirmation email when that book has been delivered to McFarlin, and we have it checked into our system.

It will look something like the one that we have on the screen here.

So it's going to say: your request loan has arrived. It'll have your name here at the top and it will list the item or items that you have requested. So we have the title of our book here, it says that it is now available for pickup, and it gives us the due date of the item as well. If you have any questions about it or maybe at this point you no longer needed that book, simply use this link here in your email to respond to it and let us know that you don't need it, or if you can't come pick it up for some reason, or if you need it held longer, any kind of request like that please use that email to let us know. Again you will get that email and then you will go to the circulation desk in the library where you will then pick up your book. So I have my book here. I have this band on the book that lets me know that the book is checked out to me and it also reminds me of that due date here at the top, but now this book is all mine to read and to return by the 12th of May.

Thank you for watching. If you have any additional questions about placing a book request, or if we can access a specific book that you are looking for, please use the lib guide here, and this contact McFarlin ILL window to contact one of us and get those questions answered, or get that additional guidance if you need it. Thank you.