Collect video submissions for better learning and communication

Empower learners and peers to record and submit videos securely online or with the desktop app.

What if you could give your students, colleagues, and customers an easy, secure way to record and submit videos for reflections, knowledge sharing, feedback, discussion, and collaboration?

With ScreenPal, you can easily request video submissions from users and determine when and how those videos are viewed. You can choose whether to offer your users a completely online video recording experience or enable the more powerful desktop app for them to capture and share videos.

See what online video submission looks like for your audience:

Explore how to enable video submissions with your users and see how this powerful and flexible feature works:

• How to use collaborative video responses in the classroom
• How to use collaborative video responses in learning & development
• How to use collaborative video response for customer support
• How to collect video responses from learners, clients, and your team

How to use collaborative video responses in the classroom

1. Flipped classrooms: Students can record videos outside of class explaining concepts, reflecting on the material, or answering prompts. This process fosters critical thinking, gives every student a voice, and allows educators to tailor in-person discussions based on student responses.
2. Student reflections: Educators can set up a channel for student projects and empower learners to record reflections to explain their learning journey, challenges overcome, and insights gained.
3. Asynchronous discussions: Use video prompts to spark discussions. Students can record video responses to express their thoughts and analyze ideas, then engage with peers via video comments. Video discussions can help students build communication skills and create a more inclusive space for diverse learners.
4. Enhance language learning: In language courses, students can record speaking exercises or oral exams, giving educators an easy way to assess pronunciation, fluency, and comprehension. Educators can also add friendly, personalized feedback with video comments.

How to use collaborative video responses in learning & development

1. Collaborative training development: Collect insights from subject matter experts (SMEs) by inviting them to record short explainer videos or best practices directly into a shared channel. L&D can then review, organize, and integrate these videos into formal training programs.
2. Learner reflections and feedback: Ask participants to record video reflections after a training session. They can discuss what they learned, how they plan to apply that knowledge, plus any questions that arose for them. This practice fosters deeper learning and helps L&D teams gather feedback.
3. Onboarding contributions: Create a channel for new hires to introduce themselves via video and share their onboarding experiences. This practice helps build a sense of community, and can be especially effective for remote and hybrid teams.
4. Team collaboration and brainstorming: Facilitate asynchronous collaboration by inviting team members to record ideas, updates, or project feedback into a team channel. This idea helps ensure every team member is heard, and good ideas don’t get lost over time. 

How to use collaborative video response for customer support

1. Troubleshooting and issue reporting: Replace long email threads with efficient video communication. Empower customers to submit videos showing the exact issue they’re experiencing. Support agents can then diagnose problems more effectively and respond with a clearer solution.
2. Asynchronous support communication: Provide your customers with an easy way to record their screen and submit video questions at any time. Agents can then respond with personalized video explanations or solutions.
3. Internal knowledge sharing: Agents can record common troubleshooting workflows or product updates and share them in an internal support knowledge base, helping train new team members more efficiently.
4. Customer video feedback: Make it easy for your customers to record video testimonials or share their experiences with the product. This will help the team gather authentic feedback for marketing or product improvements.
   

How to collect video responses from learners, clients, and your team

First, create a video channel. You can customize your channel as a playlist or a carousel. You can add a video to the channel before sharing – perhaps a video prompt, a lesson, or an intro.

Next, add a Recorder button. In your Channel settings, turn “Allow users to launch recorder in Channel” on. Then, you can customize the recording experience for your channel users. 

• Choose your recorder: 
  • Record on device: Your viewers can launch a simplified version of the ScreenPal desktop recorder directly from your channel on their device. 
  • Record online: This new option lets your viewers use our new online channel recorder in their browser, with no app installation required.
• Set your recorder location: 
  • On channel page: Add your recorder button directly to your channel page so that anyone viewing your channel will see the recorder button.
  • On a standalone page: Add your recorder button to a standalone page on your team’s hosting domain that you can share without sharing your channel. For example, share a standalone page where students can record responses to a prompt without being able to view their peers’ videos first. 

See all of the ways you can customize channel recording for your viewers:

The collaborative Channel Recorder is available in Team Business and Team Education plans. To get started, explore pricing, get an online quote, or book a demo.