Use video to improve customer support
Easily create and review videos to help customers, share bugs and close tickets faster.
Available on Windows, Mac and iOS, Android, and Chromebook
Help customers, increase happiness
So long, confusing support ticket
Users can record their screen to communicate exactly what he or she is experiencing. Take the guesswork out of troubleshooting.

Create tutorials for self-service support
Save time and lower support tickets by creating tutorials for common questions. Quickly create walkthroughs with highlights, arrow and text overlays. Add intros, outros, transitions and music for a professional representation of your product. Add your videos to an FAQ page and help users troubleshoot their issues!

Send a video and close out tickets
Capture your screen and send customers a detailed response to their question. Visuals help eliminate follow-up questions and give the customers the answers they need!

Work across the team
Share videos to track bugs with the development team. Provide video feedback to the product team. Share you videos via email or in your ScreenPal Premier hosting content library. Integrate with one of our partners for a seamless experience.
